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Terms and Conditions

 

The  Zealgrit Social Welfare Foundation (ZealGrit, henceforth) takes your privacy seriously and treats all financial information about any transaction you have with the Foundation as highly confidential. In addition, Zealgrit does not share email addresses or phone numbers of any of our donors or constituents. The Foundation deeply values all contributions to sustain our mission. To protect the privacy of our donors and their special relationship with Zealgrit, we maintain the following policies:

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  • We may request personal information online, such as name, address, phone number, email address, and credit card number ONLY for the purposes of accepting donations to the Zealgrit Social Welfare Foundation.

  • We will not release or use this information for any other purpose unless we have your consent.

  • We do not trade or sell your personal information with other organisations.

  • We offer donors the option to be recognised anonymously.

  • Donors may request, at any time, to not receive our solicitations.

  • Donors may request to not receive certain mailings, such as our newsletter.

  • We do not track, collect or distribute personal information entered by those who visit our website.

  • Personal data collected through our website is encrypted using 256-bit AES (Advanced Encryption Standard) technology.

  • Personal information stored in Zealgrit’s database is protected with a secured login with authentication, assignment of a unique ID to each person with computer access, regular pass code changes, and user IDs are deactivated or terminated as needed.

Other Disclosures

We may disclose information when required by law; when needed to protect our rights, privacy, safety, property, donors, or users; and when necessary to enforce our terms of service.

Data Retention

We seek to retain donor-related information only as needed to fulfill the purposes described in this policy unless a longer retention period is required by law or regulations. For example, tax laws in India may require the Foundation to keep contact information and contribution level of donors on file.

Rights

You have certain rights with respect to the information we collect about you. Upon request, we will tell you what information we hold about you and correct any incorrect information. We will also make reasonable efforts to delete your information if you ask us to do so, unless we are otherwise required

Privacy Policy

What information we collect

We use personal information collected from donors for the purposes of processing payments and communicating with donors about Zealgrit as well as conducting the fundraising and other operations of Zealgrit. This information may include name, amount donated, address, telephone number, donor comments, e-mail address, and any other personal information provided to us (“Donor Data”). For donations by check, Donor Data also includes the data visible on the check.

 

Information from Payment Processors and Other Service Providers: Payment processors allow donors to give electronically using a payment services account, a credit card, or other payment methods. These processors collect certain information from donors, and you should consult their privacy policies to determine their practices. To provide donors the best possible experience, we work with service providers and may share Donor Data and other information with, or have it transmitted through, them. Such service providers include, for example, colocation facilities and bandwidth providers as well as organisations that help non-profit organizations with fundraising.

How we use that information

Donor Data may be used for these kinds of purposes:

  • Distributing receipts and thanking donors for donations

  • Informing donors about upcoming fundraising and other activities of Zealgrit

  • Internal analysis, such as research and analytics

  • Record keeping

  • Reporting to applicable government agencies as required by law

  • Surveys, metrics, and other analytical purposes

  • Other purposes related to the fundraising operations

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Anonymous donor information may be used for promotional and fundraising activities. Comments that are provided by donors may be publicly published and may be used in promotional materials. We may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts. We may allow donors the option to have their name publicly associated with their donation unless otherwise requested as part of the online donation process.

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Anonymous donor information may be used for promotional and fundraising activities. Comments that are provided by donors may be publicly published and may be used in promotional materials. We may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts. We may allow donors the option to have their name publicly associated with their donation unless otherwise requested as part of the online donation process.

Updates

We may change the Donor Privacy Policy from time to time. Any and all changes will be reflected on this page. Substantive changes may also be announced through the standard mechanisms by which we communicate with our users and community. You should periodically check this page for any changes to the current policy.

Donation and refund & CANCELLATION policy

The Zealgrit Social Welfare Foundation has a clear refund policy to ensure our donors feel valued in their association with us. We handle donations with the utmost care. However, in the unlikely event of an erroneous deduction or if a donor wishes to cancel their donation, the Zealgrit Social Welfare Foundation will process it within seven working days of receiving the donor's complaint. To process the refund, we require proof of the donation deduction and a written refund request from the donor within two days of the donation. If a receipt has already been issued, the donor must return the original receipt to our official address. Please note that if a tax exemption certificate has been issued, a refund will not be possible. For refund requests, please get in touch with us at info@zealgrit.org.

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